“What have you tried?”


🔗 a linked post to multiline.co » — originally shared here on

Early on, I picked up the habit of checking with him when some technical thing or other wasn’t working the way I expected:

  • “I can’t connect to the thingamabob :(”
  • “The whatchamacallit isn’t working :(”
  • “How do I fix the doohickey?”
  • etc.

Without fail, James’s response would be not an answer but a question, one that has shaped my thinking ever since:

What have you tried?

I just stuck that on post it note and stuck it to my monitor for tomorrow morning.

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