The Disappearing Art Of Maintenance

Whatever comes next must take responsibility for that legacy, while also articulating something new and perhaps even bolder than what came before. There is a useful lesson drably concealed in the MTA’s maintenance facility in Queens: What we inherit comes with responsibility. Vintage machines are owed our best efforts, and our ingenuity in keeping them running should at least be equal to our ingenuity in forging them. 

The work of maintenance is ultimately a way of parsing and knowing a thing and deciding, over and over, what it’s worth. “Maintenance should be seen as a noble craft,” said Rossmann, the boot-strapping repair man who learned the secrets of the iPhone’s circuits. “It should be seen as something that teaches people not just how to repair, but how to think.”

This article reinforced one of my core tenets of software engineering: the simpler, the better.

It also supplies an important distinction between repair and maintenance. Repair is when you fix something that’s broken. Maintenance is about making something last.

The article calls for finding a way to better incentivize acts of maintenance in our economic system, and the more I reflect on that, the more I find it reasonable.

Building new stuff is cool and often necessary, but finding a way to make our old stuff last longer is equally cool.

Not just with our bridges and train cars and iPhones, but with our elderly too.