stuff tagged with "enshittification"

Is this the slow decline of the Apple “cult”?

🔗 a linked post to birchtree.me » — originally shared here on 2024-08-21

I’m sure Apple will continue to be very successful for many years to come and I expect to buy many products in the future as well (after all, Microsoft and Google don’t feel much better). I’ll surely even give some of those products glowing reviews on this very blog. And yet, I do wonder if the Apple enthusiast crowd as we know is in permanent decline.

You don’t need Daring Fireball, Panic, ATP, Birchtree, or anyone else like us to be massively financially successful (just look at Microsoft and Samsung), but I do find it a bit sad to see Apple stroll down the road to being a totally heartless mega corp like the rest. Why does Apple feel it’s worth trashing their relationship with creators and developers so that they can take 30% of the money I pay an up-and-coming creator who is trying to make rent in time each month?

If Homer was trying to start an internet business today, Tim Cook would be the one smashing up his home office and declaring he didn’t get rich by writing a lot of checks¹.

I’ve all but checked out on the Apple community these days. I still follow a few choice folks like David Smith and John Siracusa, but the overall tone of most Apple pundits today feels like that of a kid who was bullied in high school and became the bully’s boss.

Here’s my problem: Apple makes the best products out there today, and they know it. They deserve to be rewarded financially for this, but the problem is that they don’t know when to stop.

That mindset tends to be a problem in humans in general. People who are great at saving money tend to be unsure how to spend it when they retire.

I’ve been an Apple supporter since I got my first iPod back in 2003. Whenever I need to get a new electronic item, my first instinct is to grab whatever Apple made and be done with it.

At first, that instinct was pursued with enthusiasm. Now, after twenty years of selfish financial moves, I’m starting to follow that instinct with a funky taste in my mouth, like when you drink a can of pop after not having one in years.

Even if Apple wanted to change their behavior, I’m not sure they even know how to. Just look at how they’ve responded to all the regulations that have been thrown their way.

When they’re told they must allow apps to link to external payment sources, they require you to pay a 5% “Initial Acquisition Fee”.

When they’re told they need to allow for alternative app stores on their platform, they respond with instituting a Core Technology Fee so developers can “utilize the capabilities that we have introduced, including the ability to direct app users to the web to complete purchases at a very competitive rate”.²

Even with a market cap of 3.44 trillion dollars, they still feel the need to charge exceptionally high fees for access to their platforms.³

I guess maybe this is inevitable? Call it enshittification, call it the natural order of things, but I can’t help feeling like we’ve reached peak Apple fandom.

Heh, I suppose this whole blog post could be summarized by this excellent Adam Mastroianni quote:

Notice that, while lots of people are happy to tell you about Golden Ages, nobody ever seems to think one is happening right now. Maybe that’s because the only place a Golden Age can ever happen is in our memory.

Instability

🔗 a linked post to robinrendle.com » — originally shared here on 2024-06-30

The whole point of the web is that we’re not supposed to be dependent on any one company or person or community to make it all work and the only reason why we trusted Google is because the analytics money flowed in our direction. Now that it doesn’t, the whole internet feels unstable. As if all these websites and publishers had set up shop perilously on the edge of an active volcano.

But that instability was always there.

The only social network I post on anymore is LinkedIn. I have close to 2,000 followers there.

Lately, I’ve noticed that the “engagement” on my posts is increasingly sparse. Earlier this year, I was routinely seeing thousands of views per post. These days, I’m only seeing hundreds, and when it comes to sharing links to my newsletter, I’m seeing only dozens.

Meanwhile, here on my rag tag blog, I know my thoughts end up reaching people who matter the most to me.

It’s certainly less than the 2,000 people who follow me on LinkedIn, and substantially less than the tens of thousands of people a week who “engage” with my “content”¹ there… but I don’t care.

By posting here, I’m taking the harder route of building an audience without the flashy shortcuts promised by platforms like LinkedIn and Google.

Whenever I try to take shortcuts and play SEO games, I end up doing things to my website which make it feel less authentic.

And these days, I find myself asking, “what exactly do I need to take a shortcut for?”

Robin also quotes this piece by Jeremy Keith where he discusses our need for human curation:

I want a web that empowers people to connect with other people they trust, without any intermediary gatekeepers.


The evangelists of large language models (who may coincidentally have invested heavily in the technology) like to proclaim that a slop-filled future is inevitable, as though we have no choice, as though we must simply accept enshittification as though it were a force of nature.

But we can always walk away.

It’s tough to walk away from the big tech companies, but I can assure you it is possible.

Facebook used to dominate my daily existence, but besides perhaps Marketplace for selling my junk, I do not miss any of Meta’s properties since I left several years back.

Google was my portal to my email, search, and maps for years. In the past few years, I have switched to primarily using Fastmail, Ecosia, and Apple Maps. Here in 2024, they all work well.²

I do my best to avoid ordering stuff off of Amazon, and I hardly stream anything on Netflix anymore.³

I haven’t made the move over to the Light Phone yet, and I find it hard to believe that I’ll give up my Apple Watch, Apple TV, or iPad/Macs… but I do find myself questioning the prolific presence of Apple in my life more often than I did, say, ten years ago.

As I continue to experiment with LLMs, I’ve noticed that the locally-run, open source models getting closer to the performance you see in closed source models like GPT-4o and Claude Sonnet 3.5 Sonnet. It’s only a matter of time that they’re good enough to do the tasks that I find myself turning to ChatGPT to complete today.

Enshittification isn’t inevitable. Like depression, it’s an indicator that something in your digital life needs to change.

We can have a different web

🔗 a linked post to citationneeded.news » — originally shared here on 2024-05-02

Okay, I guess this blog is just turning into a bunch of links about why the internet sucks these days.

But I should stop framing these links as a “here’s why what we have right now sucks” because truthfully… it doesn’t.

Or rather, it doesn’t have to.

I really enjoyed Molly White’s metaphor about gardens¹. I’ve been tending to my own garden on this site for more than a decade, and I’ve kept up patches of turf on the web since the mid 90s.

I just like being here. I like having a place where friends and other folks can see what I’m all about and choose to interact with me or not.

A part of this article that stuck out to me was Molly’s observation that the internet started becoming less fun when we all came here to work. I couldn’t agree more.²

Somewhat related here: this past weekend, I decided to finally do something about my IRL piece of land. You see, most of my backyard is now just dirt. My front yard is patches of grass but primarily dominated by weeds.

My back patio is in literal shambles, chunks of broken patio paver strewn around the yard.

The screens on my windows are either broken, bent, or missing altogether.

The cool Govee lights no longer stick to my overhang, so they dangle like a complete eyesore.

It’s frustrating.

This past weekend, I went to the hardware store and spent way too much money on grass seed. It felt incredibly rewarding to do the hard work of ripping up the old junk and trying to build something new.

It felt like a sign for me to log off a bit more often and tend to reality.

But that’s not to say this garden is going away anytime soon. I’ll keep sharing articles like these here because I think it fits nicely with the thesis under which I am about to launch a newsletter: technology is so cool, and we could all use a reminder of that sometimes.

We also could use a friend to help us figure out how to use it right.

Much like I could use a friend to help me figure out how to replace my busted up patio.

Heat Death of the Internet

🔗 a linked post to takahe.org.nz » — originally shared here on 2024-05-01

You can’t read the recipe on your phone because it prioritises the ads on the page. You bring your laptop into the kitchen and whenever you scroll down, you have to close a pop-up. You turn AdBlock on and the page no longer loads, then AdBlock sends you an ad asking for money.

The Airbnb charges you a $150 cleaning fee, but insists the place needs to be left spotless. There will be a fee if the bedding hasn’t been stripped and the dishwasher hasn’t been emptied.

You buy a microwave and receive ads for microwaves. You buy a mattress and receive ads for mattresses.

Enshittification.

I have to admit, I laughed out loud at most of these, but the one that made me the most mad was the Airbnb one.

Related: I’ve been trying to read more novels lately, and I’m working my way through What You Are Looking For Is in the Library by Michiko Aoyama. I’m only a couple chapters in so far, but it’s pretty dang good.

The ‘Enshittification’ of TikTok

🔗 a linked post to wired.com » — originally shared here on 2024-04-01

Here is how platforms die: First, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.

I call this enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a "two-sided market," where a platform sits between buyers and sellers, hold each hostage to the other, raking off an ever-larger share of the value that passes between them.

If you’ve spent much time in the same tech bubbles as me this past year, you’ve probably come across this article already.

At a bare minimum, I’m sure you’ve seen the phrase “enshittification.”

Once you understand the concept, you do start to see the pattern unfold around you constantly. ¹

While there are countless examples of this natural platform decay within our virtual world, what about the physical world?

Is enshittification simply human nature, an inescapable fate for any collaborative endeavor above a certain size?

And if enshittification is not inevitable, what are the forces that lead to it, and how can we combat them when building our own communities?